Check What Our Account Terms Cover
DK Wen's account terms set out how you open a wallet with us, how deposits through bKash, Nagad and Rocket are recorded, and how withdrawals get checked before they leave your balance. Because gambling law differs by region, whether you can hold an account with us
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depends on your local law and whether you're browsing from an eligible region — we don't override that with anything on this page. When you register, we ask for a phone number tied to your mobile wallet, since that same number is used to confirm bKash,
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Nagad and Rocket transactions and to match your identity if a withdrawal needs a manual check. Our privacy approach covers what we collect at signup (phone number, wallet reference, device type), how long we keep transaction records for dispute resolution, and who inside DK Wen can
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view that data. Cookies on our site are used mainly to keep you logged in between the browser and any mobile session, not for third-party ad tracking. If a clause in these terms conflicts with a rule that applies where you live, the local rule takes
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priority — we'd rather be upfront about that than pretend one policy fits every region. Read through the payment context chips below to see how each wallet ties into deposit and withdrawal terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.